Return Policy
Except as otherwise provided for herein, all sales are final. We currently do not accept returns or exchanges. We are unable to edit the items in your order once placed.

Damages/Missing Items
In the unlikely chance that merchandise was damaged in shipment, please do not use the items until a claim can be submitted.

If the packaging appears opened or damaged upon receiving your order, please notify the customer service team immediately by reaching out to solventum-orders@harperandscott.com. Before reaching out, please:

Check the contents of your package and verify that you received what was ordered against the confirmation email
Retain all packaging materials if items are damaged or missing
Take pictures of the damaged/missing items along with any damaged packaging to provide to the customer service team

If you have a question or problem, please contact us via email at solventum-orders@harperandscott.com or via the chatbot in the bottom right corner.

This policy is subject to change at any time.

The Solventum Shop is hosted and managed by Harper + Scott.